Support
A portfolio of system maintenance and optimisation services, to unlock the full potential of Footfallin system for a data-driven, optimised workflow.
Maintenance
We will work with your IT team to choose the best software installation service for you (on-prem installation or cloud installation)
- Software Installation and Setup
- Legacy System Data Migration
- BI System Integration
Technical Support
Both hardware and software will be regularly updated with the latest firmware.Proactive monitoring of the system will be carried out by the support staffs to ensure high data integrity
- Proactive Data Integrity Monitoring
- Software Licenses and Warranty
- Support Contract (Optional)
Training and Webinars
Learn how V9 Analytic can be applied in the world of Retail - understanding customer’s trends, measuring display effectiveness and improving marketing strategies.
Commissioning / Accuracy Audit
Each counter is properly tuned and video verified to give you hard evidence that all of them achieved the highest possible accuracy. This is carry out by Tuning expert (also conduct manual counting on the vidrecordings from the counter)
- New device accuracy tuning certificates
- Re-verification after store layout change
- Periodic accuracy audits
Local Fulfilment
With our local stock and domestic delivery, we aim to provide you with a seamless and convenient purchasing experience. Experience the benefits of faster shipping, lower costs, and greater customer satisfaction.
- Your orders are fulfilled using inventory that is physically located locally.
- Faster shipping, lower costs and greater customer satisfaction.